Skip to content
Energy & Carbon
Energy services from the UK’s leading FM company, delivered across our customer’s businesses and buildings. Utilities contracts or billing support, energy risk strategy or building energy management. Whatever your energy challenge, we have a solution.
Navigate the complex and volatile energy industry with confidence and assurance. Read on for more on energy services.
Contact UsEnergy Risk and Resilience
Protecting against energy price fluctuations has never been more critical.
Our risk managers and energy market experts offer bespoke impartial advice around procurement strategy and long term price forecasting. Mitigate financial risks and build long term resilience against volatile markets.
Contact us to request information on our Energy Market Intelligence packaged services.
Contact Us
Understanding Energy Data
Data is at the core of all energy services and fundamental to making decisions around energy use and optimisation.
It starts with collecting your data. We then process your data using our bespoke database. Analysis and visualisation is through reports and our online energy portal, VIEW.
Take control of your energy data with our stand alone or integrated solutions.
Contact Us
Talking renewable energy
Talking all things renewable energy with Elliot Bermudez-Galton, Head of Energy Advisory and Risk Management at Mitie.
Talking net zero
Talking all things net zero with Alex Avila, Head of Plan Zero Consulting at Mitie.
Energy Billing and Reporting
Utility contracts and bills are increasingly complex. With portfolio strategies changing and suppliers going out of business, the risks are ever growing.
Consolidating your data through bill validation, portfolio and supplier management can identify significant cost saving opportunities.
Only pay for what you should. We work to resolve billing errors and recover money on your behalf.
Building Energy Management
As the UK’s leading FM provider, we are confident we understand your buildings and operations better than most.
Upgraded or replacement Building Management System (BMS) can lead to instant energy savings. Add to that 24/7 remote monitoring, we can transform your maintenance response from reactive to proactive, driving energy efficiency every day.
Always on optimisation delivering efficiencies across your portfolio.
Renewable Energy
Looking for long term or renewable options? Whether you need advice on Power Purchase Agreements (PPAs) or REGO certification, our advisors can negotiate the best deal.
Consumption rising with the increase in electric vehicles and electrification? How much energy will be required, what will that cost and how do I get connected? Can I self-generate?
We can help with all the above and much more.
Decarbonisation and Net Zero
Mitie’s Plan Zero initiative launched in 2020 began as our own quest to achieve net zero emissions.
Today we are accelerating the pathway to net zero and on a mission to decarbonise built Britain.
Consultancy, design, installation, operations and maintenance. All delivered by Mitie.
Find out more
Built on Integrity and Trust
Customer service is at the heart of everything that we do. Tried and trusted. It’s no wonder our customer retention rate exceeds 95% year after year.
We are driven by the Science of Service, continuously innovating.
Digitising your assets and using your data to drive decarbonisation at scale. Minimising risk and building resilience against volatile energy markets.
Visit the Science Lab
Meet the Team
Catherine Wheatley
Head of Data and Technology, Energy
Elliott Bermudez
Head of Energy Advisory & Risk Management
How can we help?
If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.
Please fill in our short form and a member of our team will be in touch.
If you have a supplier enquiry, please visit our dedicated portal on www.mitiesuppliers.com
Our energy complaints process
Feedback of any sort is exceptionally important to us at Mitie Energy and we take your concerns and complaints very seriously.
Feedback of any sort is exceptionally important to us at Mitie Energy, ideally this is in the form of accolades for our teams when we have gone above and beyond your expectations but could also be where we have fallen short. We take your concerns and complaints very seriously.
If you feel you need to make a formal complaint, please email planzerocx@mitie.com requesting a link to our complaints form. This is an impartial and free process, and you will also receive a full copy of our complaints handling procedure. We will respond to your complaint within 2 working days and work with you to create a resolution plan.
Mitie Energy is a member of the Ombudsman Service Energy Broker Alternative Dispute Resolution Scheme so in the unlikely event that we have not been able to handle your complaint to your satisfaction within 8 weeks, you may have the right to escalate your complaint to them. You can find out what disputes they deal with by following this link: Utilities Complaints | Consumer and Business Complaints | UtilitiesADR.
This a free impartial service for you to use and can be accessed by using the following link: Utilities ADR, or by post Ombudsman Services: Energy, P.O. Box 966, Warrington, WA4 9DF, by phone: 0330 440 1624 or email: enquiry@ombudsman-services.org.