Integrated Facilities Management

Our depth and breadth of data means we can approach IFM in a way that supports strategic, proactive and data-driven decisions about your estate. But that’s not all – it also helps you align those decisions to your organisation’s culture, values and goals.

You can identify opportunities for innovative new initiatives, build business cases, justify spend and forecast demand alongside a trusted strategic partner that works as a valued extension of your team. Combined, this all shows your stakeholders just how important a smooth-running estate is for your organisation’s success.

Data is one of the most valuable resources for facilities transformation – and we’ll help you make the most of it.

Mitie’s data lake houses one of the UK’s most comprehensive FM data sets. It incorporates information from our services and technologies, providing a trusted resource for analysis. Powered by machine learning and AI, we look for trends and connections hidden in the data to continuously improve service delivery and develop new ways of working. For example, one major banking group reduced its estate’s energy usage by 19% using our data-led approach.

In a busy, complex estate, the right technology can be transformative. Whether that’s smart front-of-house systems, an AI-powered assistant or IoT sensors, we’ll get you what you need.

With more than £160 million invested in our technology, you have access to the latest workplace and facilities innovations. There’s Mozaic 360, our buildings and facilities management app. For your teams, there’s Aria, the user-friendly workplace experience app.

Regulations and expectations are continuously becoming tighter and more complex.

With proactive support from dedicated, in-house experts, you can stay compliant without disrupting operations. They’ll deliver seamless improvements across your estate, such as introducing new protocols, updating systems and training your people. The team includes specialists in fire and security, energy and building regulations – so you have peace of mind across the board.

The right investments are crucial for keeping people safe, comfortable and productive. With people-focused investments, like creating engaging workplaces, you can attract and retain the brightest talent.

Mitie’s projects capability offers an integrated approach, from consultation and design to building and optimising places. All the services needed for an estate’s entire lifecycle are available, including:

With 37% of global carbon emissions caused by the building supply chain, your estate plays a key role in your ESG efforts. That’s why ESG principles are central to our IFM services.

You’ll have access to over 300 sustainability and energy consultants and our Emissions Intelligence managed carbon reporting service. We use this expertise to create and deliver your unique net zero strategy. And every step of the way, we will find new strategies to support your people and local communities to thrive.