Intelligence Hub

Our intelligence network utilises data, information and insights from a range of open and proprietary sources to provide timely actionable intelligence.

Our team monitor threats including activism, protests, urban explorers (UrbEx); terrorism; business crime; major incidents and specific portfolio risks. Our team are adept at analysing particular geographies for customers to assess travel risks, as well as being able to undertake more detailed investigations to solve a particular issue or concern.

With actionable intelligence in hand, we communicate in a real-time to key contacts and teams who need it via our Intelligence Hub App or in agreed messaging formats, as well as producing reports and trend analysis to amplify customer understanding of current and emerging threats.

As the capital, London and its organisations face significant risks every day. The unique threat profile in London, including greater risk of protests, activism and urban exploration, means businesses must take a proactive approach to ensure the best protection of their people, assets and environments.

All Mitie customers with London operations receive specific intelligence reports and guides to help them manage risks accordingly.

Mitie work closely with the Met Police, as well as the City Security Council, to give security providers additional insight and bridge the gap between the public and private sector, providing not only a better security service to our customers, but to the wider city as well.

Should any of your premises be in close proximity to a major incident, such as a terrorist attack, our Intelligence Hub works quickly to identify the threat and inform your security teams, delivering actionable intelligence that enables them to implement procedures to manage the risk to your people, assets and environments.

At the conclusion of an incident, our Intelligence Hub provides an in-depth situational intelligence report, alongside a detailed debrief in order to identify any learnings from the incident and enable you to enhance your security strategy to improve your response and management of similar incidents in future.

The threat posed by activism, protests and urban explorers to an organisation’s premises and people require real-time intelligence.

Mitie’s Intelligence Hub played a pivotal role in protecting customers across London during the 2019, 2020 and 2021 Extinction Rebellion protests. We provided more than 450 intelligence reports and covered more than 100 protests and events to over 200 individuals across muliple sectors to enable them to continue business as usual.

When managing and mitigating the impact of activism, protests and urban exploration, it is also important to understand and identify common tactics and techniques used by individuals and groups. Once identified, our Intelligence Hub provide detailed information on the expected activity of the group or individual to ensure a proportionate response can be implemented.

Criminal activity, including organised crime groups and prolific offenders, is a growing risk to many businesses. In addition, with data and information now seen as valuable assets, businesses must take the appropriate steps to protect themselves from business crime.

Working closely with our wider intelligence network, the Intelligence Hub are experts in identifying and analysing incidents to identify potential business crime, collaborating with local police where appropriate.

For organisations with multiple sites across the UK, it is important to have an integrated, holistic intelligence view, to collate and analyse data from all areas. With greater depth of insight, customers can make more informed decisions across the portfolio, introducing a consistent approach, regardless of location.

With a portfolio-wide picture, our Intelligence Hub team can provide real-time updates on risks and threats that may impact one or more sites, whether that is an organised crime group in one location, or known groups who operate on a more national basis, informing customers of when potential criminal groups are operating in the area.