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Intelligence Hub
Our Intelligence Hub enables customers to understand the frequency of threats, their location and timing so they can build a robust, risk-based security strategy, taking proactive action and managing their security resources in the most efficient way to mitigate the applied risks.
- Intelligence Hub
- Our methdoloogy
Keeping you several steps ahead
An extensive intelligence network
Our intelligence network utilises data, information and insights from a range of open and proprietary sources to provide timely actionable intelligence.
Our team monitor threats including activism, protests, urban explorers (UrbEx); terrorism; business crime; major incidents and specific portfolio risks. Our team are adept at analysing particular geographies for customers to assess travel risks, as well as being able to undertake more detailed investigations to solve a particular issue or concern.
With actionable intelligence in hand, we communicate in a real-time to key contacts and teams who need it via our Intelligence Hub App or in agreed messaging formats, as well as producing reports and trend analysis to amplify customer understanding of current and emerging threats.
Keeping London safe
As the capital, London and its organisations face significant risks every day. The unique threat profile in London, including greater risk of protests, activism and urban exploration, means businesses must take a proactive approach to ensure the best protection of their people, assets and environments.
All Mitie customers with London operations receive specific intelligence reports and guides to help them manage risks accordingly.
Mitie work closely with the Met Police, as well as the City Security Council, to give security providers additional insight and bridge the gap between the public and private sector, providing not only a better security service to our customers, but to the wider city as well.
Quick response to major incidents
Should any of your premises be in close proximity to a major incident, such as a terrorist attack, our Intelligence Hub works quickly to identify the threat and inform your security teams, delivering actionable intelligence that enables them to implement procedures to manage the risk to your people, assets and environments.
At the conclusion of an incident, our Intelligence Hub provides an in-depth situational intelligence report, alongside a detailed debrief in order to identify any learnings from the incident and enable you to enhance your security strategy to improve your response and management of similar incidents in future.
Be prepared for protests or disruption
The threat posed by activism, protests and urban explorers to an organisation’s premises and people require real-time intelligence.
Mitie’s Intelligence Hub played a pivotal role in protecting customers across London during the 2019, 2020 and 2021 Extinction Rebellion protests. We provided more than 450 intelligence reports and covered more than 100 protests and events to over 200 individuals across muliple sectors to enable them to continue business as usual.
When managing and mitigating the impact of activism, protests and urban exploration, it is also important to understand and identify common tactics and techniques used by individuals and groups. Once identified, our Intelligence Hub provide detailed information on the expected activity of the group or individual to ensure a proportionate response can be implemented.
Protecting your business
Criminal activity, including organised crime groups and prolific offenders, is a growing risk to many businesses. In addition, with data and information now seen as valuable assets, businesses must take the appropriate steps to protect themselves from business crime.
Working closely with our wider intelligence network, the Intelligence Hub are experts in identifying and analysing incidents to identify potential business crime, collaborating with local police where appropriate.
An integrated view of multiple sites
For organisations with multiple sites across the UK, it is important to have an integrated, holistic intelligence view, to collate and analyse data from all areas. With greater depth of insight, customers can make more informed decisions across the portfolio, introducing a consistent approach, regardless of location.
With a portfolio-wide picture, our Intelligence Hub team can provide real-time updates on risks and threats that may impact one or more sites, whether that is an organised crime group in one location, or known groups who operate on a more national basis, informing customers of when potential criminal groups are operating in the area.
Our intelligence technology
Our Intelligence Technology is business intelligence; allowing our clients to automate and improve reporting, enhance performance monitoring and real-time solution management, communicate to frontline teams and re-assign resources to fit their precise needs.
Security teams can distribute resources according to the latest intelligence, and better manage and mitigate risks.
All the latest info at your fingertips
Integrated with our proprietary Merlin Protect 24/7 business intelligence software, our Intelligence Hub App is an essential tool for security managers, providing them with only information relevant to their organisation, based on a range of customisable settings.
The App gives organisations the actionable intelligence they need to take an agile approach to security resources, ensuring they have the right protection in the right place, at the right time to manage and mitigate risks to their people, assets, and environments.
Through our Intelligence Hub, we deliver industry leading actionable intelligence, empowering organisations to manage risks and better protect your people, assets and environments. Through our expert team and cutting-edge technology, we identify threats and provide detailed insight, enabling you to make highly informed decisions about your security. We collaborate with our customers to deliver robust, future-proof solutions, providing assurance that your business is resilient and protected.
Combining the expertise of our Intelligence Hub, Intelligence Technology and Esoteric, Mitie Intelligence Services is the convergence of knowledge and experience to create a powerful, connected solution that delivers actionable intelligence and protective technology to enhance your risk management and security solution.
Not only does Mitie Intelligence Services combine multiple areas of expertise delivering services to over 55 countries worldwide through one unified team, our customers also benefit from our multiple partnerships and collaborations with leading industry organisations, including the City Security Council, The British Security Industry Association (BSIA), the Terrorist Information New York Group (TINYg), Cyber Information Sharing Platform (CiSP), Crime Stoppers, and CSSC among others.
In addition to our strong working relationships with industry leaders, our people have a broad range of experience from a variety of backgrounds, including the military, such as the British Army Intelligence Corps, to law enforcement, such as the Met Police and counter terror experts, and specialists in business crime solutions.
With such a wealth and diversity in our people’s expertise, we know how to utilise data and insight to help you make more informed security decisions. Coupled with our focus on continuous innovation and technological improvements, including our proprietary Merlin software, and our ability to deliver actionable intelligence through our industry-leading Intelligence Hub, you can rest assured that Mitie Intelligence Services can help you to implement robust and resilient security strategies to protect your people, assets and environments.
Get in touch
If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.
Please fill in our short form and a member of our team will be in touch.
If you have a supplier enquiry, please visit our dedicated portal on www.mitiesuppliers.com