White Paper 4 February 2026

Unlocking the Productivity Edge in financial services

The workplace is no longer just a backdrop to business. It’s a strategic asset shaping performance, culture, and long term resilience – and for the financial services sector, this is no exception. However, with our research indicating that employees in this sector are losing over an hour each week to avoidable workplace-related tasks, the question is: is today’s workplace working hard enough for financial services colleagues?

Our latest report, ‘The productivity edge: Rethinking the workplace in financial services‘, reveals how financial services organisations can transform their workplaces to boost productivity, employee satisfaction and operational resilience.

In a sector where every minute counts, wasted time translates into fee earners becoming fee burners. So, it’s imperative that firms optimise their workplaces for productivity and create friction-free environments that boost both morale and retention.

Explore the findings

Discover what workers in financial services really want from their workplace. Download our free report today.

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In ‘The productivity edge: Rethinking the workplace in financial services‘, we dive into three core areas:

  • Time is money: Diagnosing the productivity drain in financial services
  • The hybrid dilemma: Balancing flexibility and performance in financial services
  • Designing for what’s next: Shaping the future financial services workplace

There’s an opportunity for financial services firms to unlock significant value; and in a competitive landscape, reinforce their reputation as employers of choice. Our findings uncover where leaders should focus, as well as the priorities and pain-points among their colleagues.

To discover how to transform your workplace from a cost to a strategic asset, we’ve created The Productivity Reset: Why the Workplace Must Change, drawing on research from over 3,000 UK employees. This has revealed the secrets to high-performing workplaces, and the future of work trends to help you stay ahead.

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