Insights & white papers

The days of transactional facilities management (FM) in prisons are long gone. Prisoner-focused delivery is shaping the sector, with the Ministry of Justice (MoJ) confirming a reduction in reoffending is one of its …

Increased innovation is leading to cleaning solutions that deliver maximum efficiency without compromising on the quality or finish. One of those technological innovations, the robotic cleaner, has become central to…

While being available 24/7, and always on, is considered the norm for many working people, maintaining a healthy balance between work and home life is an ongoing challenge. Working late or at weekends to…

Work is a major part of most people’s lives, second only to our families in importance. The quality of our workplace makes a huge difference to our wellbeing and our productivity. So, does your…

When the Covid-19 pandemic appeared in early 2020, the everyday working lives of many people were turned upside down almost overnight. Working from home had been an occasional diversion for a few colleagues, but…

If you have flown at night, you will have seen the cities below lit up like Christmas trees. It is a spectacular sight. On the other hand, it is also a stark reminder of…

Discover how the Science of Service® is helping Mitie to re-write the rules of Facilities Management from our CEO Phil Bentley. Find out why it is changing the conversations we are having with our customers fr…

Leveraging big data can significantly enhance facilities maintenance and engineering, reducing both time and workforce demands. How does it work? Buildings can produce a continuous stream of data from the components…