Insights & white papers

Across the corporate world, social value strategies often revolve around familiar pillars: community, supply chain, people and planet. These have provided a helpful framework – and served us well too. But over…

When I say ‘receptionist,’ what do you picture? Probably a desk. A phone. A smile. But that’s only a fraction of the story. With the push for cost savings and greater efficiency, today’s guest…

Learn how unique training methods create exceptional guest services. Expectations are rising across the board. Your colleagues are demanding friendly, functional and productive spaces to work in. And visitors are se…

Since the rise of remote working in 2020, the role of the workspace has been under the microscope. But one thing that has never been in doubt is its importance as a physical representation…

Post-Covid, the workplace, as we know it, is undergoing profound transformation. While many organisations are making changes to keep up, few are preparing for the scale and pace of the seismic shift on the…

Today’s increasingly complex buildings and estates require a more sophisticated approach to facilities management. Instead of simply maintaining buildings, there’s a real opportunity to transform the way they op…

In theory, compliance is simple. You merely have to make sure your organisation and estate operates in line with the regulations and guidelines that protect business assets, people and the wider environment. In doin…

Threats to the organisation’s CEO are coming thick and fast. A shadowy group of ‘activists’ is plotting to compromise digital security and threatening a violent attack, with a warning to be careful outside the…