Insights & white papers

For the first time in history, UK workplaces are experiencing five generations of employees clocking in together. With this comes huge benefits to organisations – the years of knowledge bought by older colleagues,…

New research from Mitie reveals a great irony: workplaces and productivity don’t always go hand-in-hand.  In fact, The Productivity Reset demonstrates that due to shortcomings in the workplace, UK employers s…

In recent years, the rise in terrorism and malicious state-sponsored activity has brought greater focus to external threats to organisations.  We have noticed this has been at the expense of what can happen int…

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When I was little, I wanted to be Mary Poppins. Not for the singing or flying with the umbrella (although the magic was undeniably part of the charm), but because of the way she…

Across the corporate world, social value strategies often revolve around familiar pillars: community, supply chain, people and planet. These have provided a helpful framework – and served us well too. But over…

When I say ‘receptionist,’ what do you picture? Probably a desk. A phone. A smile. But that’s only a fraction of the story. With the push for cost savings and greater efficiency, today’s guest…

Learn how unique training methods create exceptional guest services. Expectations are rising across the board. Your colleagues are demanding friendly, functional and productive spaces to work in. And visitors are se…