Insights & white papers

When the Covid-19 pandemic appeared in early 2020, the everyday working lives of many people were turned upside down almost overnight. Working from home had been an occasional diversion for a few colleagues, but…

If you have flown at night, you will have seen the cities below lit up like Christmas trees. It is a spectacular sight. On the other hand, it is also a stark reminder of…

Discover how the Science of Service® is helping Mitie to re-write the rules of Facilities Management from our CEO Phil Bentley. Find out why it is changing the conversations we are having with our customers fr…

Leveraging big data can significantly enhance facilities maintenance and engineering, reducing both time and workforce demands. How does it work? Buildings can produce a continuous stream of data from the components…

Electric Vehicles [EVs] are thriving. Latest figures from Total affirm that over 150,000 EVs are now recorded in the UK, with numbers expected to reach 1 million in the next couple of years and…

When a new electricity supply is required for a development, the organisation who owns the cables in the area will need to be contacted to see if there is available capacity. This organisation is…

We like to make electrical connections simple. ‘Building Network Operator’ or BNO is a term often heard in relation to apartment or mixed-use developments. Cutting through the technical terminology and legal det…

For many of us, the term artificial intelligence (AI) still conjures up images from science fiction, but the truth is AI has been a reality for years. It transforms our experience of high-traffic websites…