Insights & white papers

Discover how the Science of Service® is helping Mitie to re-write the rules of Facilities Management from our CEO Phil Bentley. Find out why it is changing the conversations we are having with our customers fr…

Leveraging big data can significantly enhance facilities maintenance and engineering, reducing both time and workforce demands. How does it work? Buildings can produce a continuous stream of data from the components…

Electric Vehicles [EVs] are thriving. Latest figures from Total affirm that over 150,000 EVs are now recorded in the UK, with numbers expected to reach 1 million in the next couple of years and…

When a new electricity supply is required for a development, the organisation who owns the cables in the area will need to be contacted to see if there is available capacity. This organisation is…

We like to make electrical connections simple. ‘Building Network Operator’ or BNO is a term often heard in relation to apartment or mixed-use developments. Cutting through the technical terminology and legal det…

For many of us, the term artificial intelligence (AI) still conjures up images from science fiction, but the truth is AI has been a reality for years. It transforms our experience of high-traffic websites…

Hospital patients are often medically and physically vulnerable, so it is especially important their environment is kept spotlessly clean and infection-free. Why Thorough Hospital Cleaning is so Important Without sc…

In the digital age, almost all commercial transactions now take place online, across borders, and companies easily sell to customers around the world. Offices that once brimmed with paper are now digital workspaces …